Shopping from Interstate, Country Victoria or New Zealand?
Weโve Got You Covered.
At Ever Elegant, we proudly service Australia-wide and internationally, helping women find their perfect outfit for weddings, race days, cruises and other special occasionsโno matter where they live.
Canโt Visit Our Boutique in Richmond?
While we always recommend visiting in person to try on a variety of outfits, we understand that isnโt always possible. Thatโs why weโve made distance shopping easy, personal and reliable.
We send outfits to all parts of Australia and New Zealand. If the outfit isnโt right, we offer a full refund on the outfit price, provided it's returned in original condition within 7 days. (Return postage is the buyer's responsibility.)
How to Order
- Browse online and find an outfit you love
- Check the size availability on the product page
- Contact us via phone or email with your measurements and any questions
- Weโll provide honest advice about fit, suitability, and any possible alterations
- Purchase securely by credit card online, over the phone or via PayPal
โ Free shipping within Australia on full-priced outfits
โ $75 flat rate for international postage
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Approval orders are limited to a maximum of 3 outfits to ensure availability for all customers.
Accurate Measurements Are Essential
To ensure the best possible fit, we ask for a snug set of body measurements before shipping. These include:
- Bust: under arms, around the fullest part and the shoulder blades
- Waist: natural waistline
- Hips: widest part, approx. 20cm below the waist
Helena, a professional dressmaker, will advise you honestlyโif she feels an outfit wonโt work or needs serious alterations, sheโll let you know before itโs sent.
๐งต Minor alterations may still be needed. If so, Helena can guide you or your local dressmaker.
Style Notes & Colour Guidance
We recommend choosing colours that you already know suit your complexionโnow is not the time to experiment. If youโre unsure, weโre happy to help you match tones based on the event and your preferences.
Your Perfect Outfit Guarantee
If your outfit isnโt suitable for any reason, you're welcome to return it in unworn condition within 7 days of receiving it.
- โ๏ธ We will refund 100% of the outfit price
- โ Return postage is your responsibility
- โ๏ธ Outfits must be returned in original, perfect condition with all swing tags and labels attached
- โ Items returned without prior notice, after the time limit, or with signs of wear will not be refunded
๐ก Please let us know if you are returning the outfit and have it back in the post within 7 Days. We often have other clients waiting on specific styles.
We want you to feel confident shopping with us. Hereโs how our returns process works:
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You have 7 days from receiving your order to decide if youโd like to return it.
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Returns must be lodged with Express Post (with tracking) within this timeframe.
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Please provide us with the tracking details by phone or email.
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Refunds are processed within 2 business days of receiving and inspecting your return.
Special Orders
Please note that custom or special orders may not be refundable. Weโll let you know before processing if your order falls into this category.
Condition Requirements for Returns
- In the same condition as sent
- Clean, unworn, and undamaged
- Free from makeup, perfume, cigarette smoke, pet hair, and marks
- Step into the outfit where possible
- Returned with all original labels, packaging, and swing tags intact
โ Handle outfits gently when trying onโuse a scarf over your face to avoid lipstick/makeup stains, and keep the outfit covered when not in use.
Payment Options
- Credit or debit card on the website or over the phone
- PayPal and Afterpay online ๐ We donโt store your card details; payment is processed securely through our EFTPOS system
Let's Make It Easy
Weโve had great success helping women shop from a distance for their mother-of-the-bride or mother-of-the-groom outfits. With correct measurements, honest advice, and clear communication, weโll help you find an outfit that makes you feel stunning.
Get in Touch
๐ Call Helena or Maree: (03) 9429 0657
๐ง Email: enquiries@everelegant.com.au
๐ฉ Or fill in the Contact Form
Helena looks forward to helping you find your perfect outfitโfrom wherever you are in Australia or beyond.


